Unless specifically requested on shipping cart by default order ship via FedEx our shipper of choice though some orders may ship USPS.
Return and Warranty Policy Wholesalepumps offers a 30 day return policy.Any returns or warranty request must contain original invoice(make a copy for your records). Credit card statement not accepted. If the item you purchased at www.wholesalepumps fails within
30 days from date of invoice return the item to www.wholesalepumps.com.
Past 30 days call the Manufacture listed below for warranty. For Leader and Little Giant call Pump World. If the
manufacture of your product is not listed call or e-mail and we
will get you the manufactures number and contact info. Products under $20.00 non-returnable.
Products that have been used
are non-returnable if you return a used pump we cannot issue credit.
We only sell new products. Any returns or warranty request must contain original
invoice(make a copy for your records). Credit card statement not accepted.
30 DAY RETURN ADDRESS: PUMP WORLD attn: RETURNS, 1356 E Ajo Way, Tucson,AZ 85713 Ph 520-884-8768
TO APPLY FOR WARRANTY PRODUCT MUST BE ACCOMPANIED BY ORIGINAL WHOLESALEPUMPS RECEIPT OR COPY OF ORIGINAL(We do not have your invoice. Customers responsability to save invoice)
LITTLE GIANT ,Tech 800-809-3156, Warranty issues : wholesalepumps.com
Returns Policy: Products that have been used are non-returnable (to avoid possible contamination) if you return a used pump we cannot issue credit. We only sell new products.
If you must return a product within the 30 day grace period because of a manufactures defect(solely determined by Wholesalepumps and the manufacture) or because it was ordered by mistake:
1) make sure it is in the original box,
2) Warranty period starts from date of invoice so make a copy of the receipt for your records (if you need an exchange note it on the copy of the invoice you are returning), and send in a copy of the invoice with product. Note on copy of invoice what is the problem with the product.
3) ship prepaid, buy the proper insurance with the carrier your using. Invoiced shipping is non-refundable.
4) please include the receipt of the unit so we know who to credit.
5)special orders and items that ship from factory to you fall under non-returns.
6)Credit will be made directly to your credit card.
7)5% transaction fee will be charged (that is the fee that the credit card company charges). Wholesale Pumps reserves the right to charge 0%-25% restock fee on a case by case basis for non defective products .
8)Customer pays for all shipping, (including warranty's). We can only take back non-used products because we are sure you wouldn't want to buy a previously used product.
Pump World reserves the right to replace any product warranty with one of equal or lesser value. Pump World does not issue monetary credit for warranty's only physical product.
Pump World & wholesalepumps is not responsible for incidental, consequential or special damages of any kind.
Except for the limited warranty stated above, there are no express or implied warranties. Any implied warranty of merchantability or any warranty of fitness for a particular purpose is expressly disclaimed. Some states do not permit the disclaimer of implied warranties.
This limited warranty shall be null and void if product has been subjected to physical abuse, misuse, neglect, modification (i.e. cut power cord), improper installation, or unauthorized repair. Warranties do not apply to LED's , UV bulbs and replacement bulbs of all types.
Pumpworld DBA www.wholesalepumps.com
1356 E. Ajo Way
Wholesale Pumps Open to the Internet Public, Fully Stocked . Stock-checks or Questions Contact 1-520-884-8768 10AM to 3PM Mon-Fri Pacific Time **Online internet orders only "Via Secure Server"**Easy and Fast Online Shopping, Fast Service **